Client Success Manager
Exton, Pennsylvania About this role
Summary
Owns the end-to-end post-sale client experience for a portfolio of property and asset managers, acting as primary contact and trusted advisor to ensure smooth implementations, billing accuracy, and timely issue resolution. Coordinates across Sales, Onboarding, Field Services and Billing to create success plans, monitor client health, run regular performance reviews, and surface expansion opportunities. Uses submetering data and insights to drive adoption that reduces energy and water consumption and supports clients' decarbonization goals.
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Huerth 