Posted 1 month ago
Onboarding Team Lead, Carbon
New York, NY
$88K+ per year
About this role
Summary
Acts as the Customer Success team's carbon expert, owning carbon onboarding processes, documentation, analytics, and client support. Bridges clients, Product, Sales, and Advisory by escalating product issues, delivering training, translating complex carbon concepts for non-specialists, and keeping the team aligned with standards like GHG Protocol and PCAF while improving onboarding efficiency.
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